From Revenue Funnel to User Journey: Mapping…

Jurgen Appelo

Jan 7

My ten-step Substack user journey prioritizes human experience over pirate metrics

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5 Comments

Adam Richards

2d

I love this.

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Happy to hear!

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Rabbi Brian Zachary Mayer

2d

Lovely. Lovely.

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I enjoyed reading this. It made me realise I’ve definitely built a revenue funnel vs a clear user journey. Off to Excalidraw I go…

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Understandable. Extraction is the default. Enjoy the redesign!

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The Maverick Mapmaker (on Multidisciplinary Teams & AI)

From Revenue Funnel to User Journey: Mapping…